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Platform Profile

Twilio

Complete capability overview, billing structures, technical constraints, and compliance footprints for Twilio.

Plan & Tier Structures

Plan NameMonthly CostIncluded Features
TrialContact Vendor
  • Free trial without credit card required
ConversationsContact Vendor
  • $0.0002 per 1k characters for conversation ingestion
  • $0.005 per 1k characters for Twilio-authored Operators
  • $0.002 per 1k input characters for Custom Operators
  • $0.018 per 1k output characters for Custom Operators
  • $0.0028 per 1k characters for memory generation
  • $0.007 per memory recall
  • $0.018 per GB-Hour for knowledge storage
  • $0.005 per knowledge retrieval
  • $0.07 per minute for advanced voice AI
CommunicationsContact Vendor
  • $0.0083 to send or receive SMS or MMS
  • $0.0083 to send or receive RCS messages
  • $0.005 to send or receive WhatsApp messages
  • $0.05 per active user per month for Conversations API
  • Starts at $19.95/month for Twilio SendGrid Email API
  • $0.0013 per email for Twilio Email
  • $15/month for Twilio SendGrid Marketing Campaigns
  • $0.0085 per minute to receive voice calls
  • $0.014 per minute to make voice calls
  • $0.0045 per minute for SIP trunking origination
  • $0.007 per minute for SIP trunking termination
  • $0.01 per inbound caller identification request for Interconnect
Support PlansContact Vendor
  • Developer plans are free
  • Other plans based on monthly spend
Builder ToolsContact Vendor
  • $0.0025 per flow execution for Studio
  • Starts at 10,000 free invocations for Functions
  • $0.0001 per invocation after free tier
  • Free access to tools for Assets
  • $0.0001 per request or invocation after free tier
Customer Data$120 /mo
  • Up to 10k visitors/month for $120/month
  • Pricing customized for other features